At shopshoesfc, we want you to shop with confidence. If you are not fully satisfied with your purchase, we offer exchanges and returns under the following conditions.
Eligibility
- Requests must be submitted within 30 days of receiving your order
- Items must be unused, unworn, unwashed, and in original condition
- Original packaging and tags must be included
How to Request an Exchange or Return
Please contact our customer support team before sending any items back. Once your request is approved, we will provide detailed return instructions.
Exchanges
After we receive and inspect the returned item, we will ship the replacement item within 3 business days, subject to stock availability.
Returns & Refunds
- Refunds are processed after the returned item has been inspected
- Approved refunds will be issued within 3 business days
- Refunds are sent to the original payment method
- Shipping fees are non-refundable unless the return is due to our error